Frequently Asked Questions
Q. How much can I save having my tooling outsourced in china with Metrotech?
A. Typically you will save 50% to 80% on the tooling cost.
Q. Do you guarantee the quality?
A. Absolutely, all production products are made to the exact specification and quality standards as the sample you approve. We will replace any item if its’ our fault.
Q. I am not familiar with shipping products from China and having to deal with Customs do you offer any assistance?
A. Yes, as a value added service we can take care of all shipping, Customs brokerage, and inland transport right to your facility.
Q What are some of the services you offer if my part is still in the concept stage?
- Plastic part design and database development.
- Reverse engineering.
- Prototype tooling or rapid prototyping.
- Mold Flow analysis.
- Sampling and pilot run injection mold production.
- Material analysis and assistance.
- Budgetary or preliminary injection molding and assembly quotations
- Secondary operation recommendations.
Q. How will you quote my part or parts for tooling and molding?
A. Typically an injection molded part or assembly is quoted based on the following customer requirements:
- Production quantities and assembly requirements.
- Thermoplastic material selection.
- Part complexity.
- Mold cavitation.
- Final application or use.
- Tool life.
Q .What is required for an accurate quote for injection molding or tooling if my part is completely designed?
A. As much information as possible from the customer, such as:
- 2-D or 3-D database
- Prints
- Prototypes such as SLA, SLS, FDM or machined model.
- Testing or quality requirements.
- Any material or tooling specifications.
- Any post secondary operations required such as pad printing, spin welding, sonic welding, assembly.
- Price point objectives.
Q. How long will it take to receive a quote?
A. Typically it depends on the complexity of the project. If your project involves multiple injection molded parts and/or multiple tools plus assembly or secondary operations, your quote should be completed within two weeks. For smaller, less complex quotes, about one week.
Q. Who owns the tooling / molds?
A. All tooling and molds are owned by the customer once the balance is paid.
Q. Are tooling and mold deposits refundable?
A. No, nobody in the industry does. Once we start you are committed to the full cost of all tooling and molds. The deposit to start the work is only a small fraction of the cost and not refundable if you cancel the project. You should only move forward on a project if you are 100% certain Metrotech is going to be your supplier